Shipping policy

Shipping countries:

This shipping policy is valid for the following countries: Australia

Below you will find the average delivery time of all our packages:

Cut-off time:  5:00 p.m. (GMT+10:00) Australian Eastern Standard Time (Melbourne): After this time, we will no longer process orders received that day. For orders processed after the cut-off time, one day will be added to the estimated delivery time.

Order processing time:  1 to 3 days, processed Monday through Friday. After this time, the shipment is delivered to the carrier and ready for dispatch.

Transit time:  5 to 7 days, delivered Monday to Friday.

Total shipping time:  6 to 10 business days.

We use the following carriers:
- DHL
- AUSPOST
- UPS

Postage costs

Shipping is free. We cover the shipping costs for every order. All our products are delivered to your home 100% free of charge. There's no minimum order required.

Track your order

You will receive an email with a tracking number when your order has shipped. We offer our customers a self-hosted tracking page where you can track your package. Click here to go to our order tracking page.  

Please contact us at contact@olivia-melbourne.com if you have any questions about your order and shipping. Our service team will be happy to assist you.

Contact information

Store Name: Olivia Melbourne

Company name: Limitless Ecom

Warehouse address: 24 Norman Ave, Hammondville, New South Wales, 2170, Australia

Business registration number: 75680424

VAT Number: NL002426494B13

Email: contact@olivia-melbourne.com

Phone: +61468147188

Address: Walingstuin 37, Castricum, Noord- Holland, 1902BB, Netherlands

Contact form: Contact us

Customer service: Monday to Friday from 9:00 AM to 5:00 PM

We will do our best to answer your email within 1-2 days.